Customer Service Center Modernization & Addition

HHCI served as the Prime Contractor to upgrade and provide modernizations to the Customer Service Center facility in Ontario, CA. The project encompassed: construction of tenant improvements to the Administration Building, new building addition for restrooms, and ADA site work improvements. The project was completed in three concurrent and distinct phases, including: A) Administration Building, B) Exterior restrooms, and C) Site ADA. In order to minimize disturbance to existing operations, Phase A, Administration Building, was performed in four phases, with each phase completing prior to the next phase commencing.

Key Work Features

  • New Kitchen and Restrooms
  • Lobby renovations
  • New storefront entry, new windows/doors
  • New casework
  • Earthwork and site prep
  • MEP systems upgrades
  • Fire Protection System upgrades
  • Drywall/insulation; new ceilings, new flooring and finishes;
  • Asphalt paving and parking lots
  • Metal canopies with solar power and lighting
  • New sidewalks and ADA

Results

  • Work required coordination with city, county and state entities, permitting authorities, and numerous stakeholders.
  • HHCI achieved 100% accident-free operations.
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